◼️ It's Like Watching A Car Wreck In Slow Motion


This Issue's TLDR...

  • How Helium 10 blew the largest lead in history
  • Why promotion stacking works
  • Some potentially good legislation for Amazon sellers

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Let's open up our Amazon SaaS History books, class.

For the past 10+ years, there have been two main players in the Amazon SaaS ecosystem: Jungle Scout and Helium 10.

It was the two of those companies...and then all the rest.

Two years ago, things changed.

Jungle Scout changed ownership and founder Greg Mercer got a well-deserved exit.

As part of the changing of the guard, Jungle Scout pushed even harder up-market, toward enterprise clients.

They weren't outwardly anti-seller, but it's been clear that they haven't really been innovating on behalf of sellers and engaging the Amazon seller community in the way that they used to.

This seemingly cleared the playing field, and handed Helium 10 the ball, with a clear path to the end zone (that's an American football metaphor, for all my non-US readers).

But...Helium 10 didn't exactly take advantage of the market gap.

Instead -- and this is one man's opinion, from the outside looking in -- it seems that Helium 10 has fumbled the ball...

Let's start with last July, when Helium 10 pulled the rug out from its affiliates, many of whom had passionately promoted Helium 10 for years, and relied on their affiliate income.

Suffice it to say, the change wasn't well-received by many people across the Amazon ecosystem.

And, just this week, it seems[1] that Helium 10 "crappified" their Platinum plan by reducing entitlements.

At the same time, Helium 10 is investing in seller-friendly features (shout-out to my friend Andrew Bell and his work with the Helium 10 team on its AI Listing Builder) and continuing to "lead" the Amazon conversation through its media properties.

So, maybe Helium 10 isn't abandoning its base. Maybe, it's simply resetting its P&L based on the increased costs of running an Amazon SaaS business.

Either way, it feels like they are fumbling the ball at the 1-yard line...

*

PS: You all probably know by now that I'm a huge SmartScout fan. And you probably *should* know that SmartScout has Rank Maker (Cerebro alternative) and Search Terms Explorer (Magnet alternative). It also has its own AI Listing Architect.

So if you're thinking of making a change, have a look at SmartScout.

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Ecom Mastery AI

I'm speaking at Ecom Mastery AI in a couple weeks in Nashville.

This will be unlike any event you've ever been to. I promise you that.

One part of the event that I'm super pumped about is the "Sellers Meet Creators" session.

The event organizers are literally flying in 100 of the top TiKTok and social media creators for what I would call "brand-creator speed dating".

Basically, you'll be able to meet face-to-face with top creators, show them your product line, and sketch out a partnership, right there on the spot.

If you're on the fence about going to this, I'm going to make your decision easier...

I will give you a free ticket to the event. No strings attached.

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Most advanced Amazon sellers know from experience that promotion stacking works.

Some advanced Amazon sellers know from painful experience that promotion stacking really works.

Amazon sellers tend to be ahead of the curve in a lot of aspects of running a business (e.g., AI adoption), so it usually takes the rest of the world -- especially academia -- time to catch up.

And, it's validated to see that happen.

Here, for example, is an academic study that basically says that promotion stacking works better than single discounts.

Key findings of this study:

  • People are more likely to engage with a discount and want to buy the item if the promotion is stacked (e.g. 10% new customer deal + 10% special sale) compared to a single discount of the same amount (e.g. 20% discount).
  • People were more willing to buy regardless of the type of stacked discounts offered (e.g. percentage off or $5 off)

Why this works:

  • Being able to stack different discounts together is rare, making us feel the promotion we’re getting is more valuable.
  • When we’re able to combine different (e.g. a coupon via email plus a discount from a particular credit card) we feel like we’re getting more value from a promotion, making it more attractive.
  • We value stacked discounts more because of the extra effort it takes to put the discounts together, just like we’re more likely to redeem a discount when we need to complete a small task (e.g. filling in a CAPTCHA) to access it.
  • Since a stacked deal seems rarer, it also creates a sense of urgency compelling us to act fast so that we don’t lose the deal.

BEST from X

If New York adopts this, expect other states to follow...which is a good thing.

That's just pending legislation though...

Some New York legislation that has actually been signed into law, which you need to be aware of is New York's "Synthetic Performer" law.

Basically, if you've been an early adopter of AI avatars and GenAI UGC for your ads or social media content, starting June 6, you'll need to conspicuously disclose that the "actors" are AI.

...Or face fines of up to $5k per violation.

Expect other states (I'm looking at you, California) to follow suit here.


Best @ Amazon

I'm a former Amazon marketplace leader and current 8-figure seller. I write about advanced strategies and tactics for Amazon brands, that you won't read about anywhere else. Not for beginners.

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