This Issue's TLDR...
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I spoke at Ecom Mastery AI a couple weeks ago. The core message of my talk was: We're all playing the wrong game. More specifically, I waxed philosophic about how 3P selling on Amazon isn't the "easy mode" game that it used to be. And, how success on Amazon in 2026 and beyond probably looks different quite different than it did in 2016. Many speakers at the event actually hit on the same theme, but through the lenses of AI/automation and marketing (specifically, demand generation on TikTok). Unsurprisingly, I approached this same theme looking through a financial lens. In particular, I talked about:
Following my talk, I got the most "hallway questions" about #2 above, so here's the TLDR on that:
Maybe this resonates with you. Maybe it doesn't. If I doesn't, I'd challenge you to ponder two things:
If you want to go down this path, and make sure you have access to cheap capital, when you need it, here's the deal:
BEST from the Group ChatsEarlier this week, this question came up in one of the communities that I belong to: This is actually a great question. And, I've seen a lot of this over the past 45-60 days. Some smart commenters hypothesized that this issue was related to Amazon's recent changes to review sharing across product variations. But, the OP clarified: This happened on a single ASIN that wasn't part of an ASIN family. So, the group collectively took to the task of diagnosing what was going on. One particularly enterprising commenter put the situation into Claude which was...as I'll explain, good enough for an 80% answer. So, Claude got one thing right here... The removed reviews were likely tied to reviewers with "Buyer account flags". To expand on that... Every Amazon customer has a Reviewer Trust Score that is dynamically calculated and updated. This influences, among other things, how much "weight" their review has, where their review shows up (i.e., is it one of the top reviews), and whether their review gets posted at all. But, Claude was wrong about Amazon's "review purge algorithm" (that doesn't exist) and, more importantly, Claude was wrong (arguably) about **What To Do**. Claude's recommendation was to: 1. Open a case with Seller Support citing review count drop with no policy notice 2. Ask your account manager to escalate to the Review Integrity team specifically 3. Don't ask customers to re-review — that's a ToS violation and could make it worse This is fixable but requires the escalation path, not just a standard support ticket. To which I'd say... That's bad advice. This isn't fixable. You will waste countless hours trying to fight this. I share all this because, like I said, Claude was "generally right, but precisely wrong" here. And, if you were to follow Claude's advice and try to escalate this and reverse it, you would waste dozens of hours of your life. BEST from LinkedInIn advance of Prime Day, I've been fielding a lot of questions about removal orders, and decisions as to whether remove vs. dispose vs. liquidate vs. something else. Maybe I'll write a longer post on that, with actual math (you guys like when I talk finance, right??), but, for now, here are some great "dirty little secrets" of removal orders, from my friend, Lesley Hensell. Thanks, Lesley! BEST from XICYMI, the California AG office has launched a full-on PR campaign in its price-fixing case against Amazon. I've seen a lot of "hot takes" on this on X, some of which seem like pure clickbait. But, that's the nature of social media, right? Personally, I think:
Maybe I'm wrong in those predictions. But, regardless, it will be entertaining to watch this play out.
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I'm a former Amazon marketplace leader and current 8-figure seller. I write about advanced strategies and tactics for Amazon brands, that you won't read about anywhere else. Not for beginners.
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